Financial Education for Securities, Banking, & Insurance Professionals.

Exam Center

Alternate Examination and Exam Retake Information
Alternate Examination
There is an alternate examination procedure for any student who is absent from the regular examination. This procedure allows the individual to take a special alternate examination. To cover part of the cost of this alternate examination procedure there is a nonrefundable fee. Soon after the regular examination, this fee is to be mailed to the College along with the Application for FA Examination form that was included in the sealed package of regular exams. Additional instructions will be included on the form itself.

If the moderator cannot proctor the alternate examination session, an appropriate substitute must be arranged—possibly the NAIFA chair or an officer of your local professional association. Proctors must meet the criteria stipulated by the College and the applicable state (for CE purposes).
Exam Retake
Any student who takes neither the regular nor the alternate examination or who takes either and fails is entitled to sit one time for another final examination—provided two conditions are met:

1. The student must have had a passing Moderator's Grade and met the attendance requirements.
2. The student must submit a retake request (using the Application for FA Examination form) a nonrefundable fee.

Such an examination can be taken with any class' regularly scheduled final examination session. If a student does not get a passing grade on a reexamination, the only option available thereafter will be re-enrollment in the course.
Special Circumstances
Occasionally a moderator may encounter a student with a language problem, eye impairment, or other handicap that presents problems with written examinations. Such students normally obtain assistance at home or at the office for reading the text assignments and completing the quizzes and projects. Because of the language barrier or physical impairment, they face a dilemma in trying to complete the written examination.

The moderator should anticipate any such problems and ask the College for authorization to administer the examination under conditions that will give the affected student an equal chance to succeed. Give as much time as needed to complete the exam to students for whom English is not the primary language spoken or understood. Be sure to contact The American College well before the scheduled exam date.
Completing the Final Exam Request and Class Status Report (CSR) Form
Following Your Second Class Session - Complete the Final Exam Request/CSR form and mail it to The American College. The Final Exam Request/CSR form was shrink wrapped with this moderator's training handbook package. A usable sample is also included following this appendix

1. First, complete the Final Exam Request to confirm
  • that the course did indeed get underway
  • the number of students in the class
  • when you plan to conduct the final examination
  • whether you plan to take the final exam yourself
  • who will proctor the exam

2. Next, if you plan to take the final exam to obtain student credit, complete the Student Credit for Moderator sections of the Final Exam Request form providing proctor information for the final exam session.

3. Then complete the Class Status Report on the reverse side of the Final Exam Request to confirm
  • which students are in your class
  • what their attendance has been in the first two sessions.

4. Finally—and immediately after the second class—mail or fax both sides of the Final Exam Request/Class Status Form to the College. Prompt receipt of this form is important because it lets the College know when to send exams to you.

Final Exams
For all FA courses starting on or after January 1, 2014, exams must be taken through The College's proctored online examination process (NY students will take a proctored paper-and-pencil exam). Students must satisfy the attendance requirements and have a moderator grade of at least 70 to be eligible to take the final exam. Guidelines for taking the exam and instructions for registering an exam proctor can be found online in Blackboard. Student and proctor exam eligibility emails will be sent as soon as the student has met the exam eligibility requirements. Students have 4 weeks from the last class to take their exam.

FA 290, Ethics for the Financial Professional
FA 290, Ethics for the Financial Professional, is a self study course, with your final exam taken through Blackboard. After your registration for FA 290, you will have access to the Blackboard website where you are able to:

  • Review the online course materials.
  • Access directions to register the proctor for your exam.

Within 2 business days of registering the exam proctor, both you and your proctor will receive exam eligibility emails indicating the exam has been set up and is accessible through the "Take the Final Exam" link within Blackboard. Once the exam emails have been received, meet with the proctor at any location with Internet access and take the exam.

Student has current month plus 4 months to pass their final exam. Students who do not pass the final exam on their first attempt may schedule an exam retake for a fee of $125.

Students may retake the FA 290 exam up to two times. If a student does not pass the exam in 3 attempts, an additional full-fee registration is required.

For Huebner School and Irwin Graduate School (CFP® Certification, ChFC®, CLU®, ChSNC, RICP® CAP®, MSM, and MSFS)

Self-Study Courses Conclude at a Pearson VUE Testing Center

After your course registration is completed, The College will e-mail you an EOD® (Examination on Demand®) ticket. This ticket will be used when you schedule your final exam appointment. You should schedule your exam appointment as soon as possible after you receive your EOD® ticket to ensure a seat for your examination and to give yourself enough time to study.

Click here for exam scheduling and details about Pearson
Exam Scheduling and Pearson VUE testing Centers


To schedule your exam appointments and find exam center locations, please contact Pearson VUE at 1-866-EXAMTAC (392-6822) (toll-free) or visit their website at Exams are not scheduled through The College, all scheduling must be done through Pearson VUE. Check your EOD® ticket for accuracy and if there are any errors, please contact Professional Education immediately, before making your appointment. Have your EOD® ticket ready when making your exam appointment as you will be asked to provide the following information:

  • Enrollment name: Last name and first initial
  • Student ID Number
  • Course-test series number

Important Notice: Please note there are two types of VUE testing centers, Pearson Professional Testing Centers (PPC's) and VUE Authorized Testing Centers. The PPC's are owned and operated by Pearson VUE and offer the highest level of exam delivery. There are over 200 PPC's in the testing center network. The VUE Authorized centers include more than 3000 centers that are independently owned and operated in over 130 countries. When scheduling your appointment, ask if there is a PPC in your area.

Cancelling and Rescheduling Your Exam Appointment
Contact Pearson VUE at 1-866-392-6822 (or visit its Web site) to cancel or reschedule your exam. Do not leave a voice mail message when making, changing, or canceling appointments. Do not call The College to cancel an appointment. Only Pearson VUE can cancel or reschedule your appointment.

Once you have cancelled your appointment, you can reschedule in the same quarter with any center and without charge, provided you cancel by 7pm central time the business day before the appointment. If you want to reschedule, you must do so before the expiration date on your exam ticket.

If you are unable to test before the end of your selected testing quarter, there is a $125 fee to reschedule to a later quarter.

Exam Day Arrival, Use of Calculators, and Grades
Be sure to arrive at the testing center at least 15 minutes before your appointment. Bring two forms of valid personal identification bearing your signature. At least one form of identification must be a current document (for example, driver's license, passport, etc.) with a photo and/or physical description. The examination is "mouse" and/or "keyboard" driven. If you need instructions on how to use the computer, you are entitled to receive a tutorial before your exam begins.

You may bring one nonprinting, non-alphanumeric, battery-powered, hand-held calculator with an internal rate of return function to the College's examinations. For HS 300 and HS 328, a calculator is required to answer some exam questions. For HS 321, HS 323, HS 326, HS 330, HS 331, and GS 811, we strongly recommend that you bring a calculator to the exams, although it is not required to answer the questions. We also recommend that you become proficient in using a financial calculator if you intend to sit for the CFP® Certification Examination, for which calculator use is required. Selected assignments in HS 300 and in review materials for this exam include practice exercises for using financial calculators; contact the Office of Professional Education for more information. For other HS and GS course examinations, a calculator is neither required nor recommended.

The College's study materials for HS 300 and HS 328 support the HP-10BII calculator. We strongly recommend that you use a calculator supported by the course; however, you may use any financial calculator that meets the above specifications.

The exam is graded as "pass" or "fail" as soon as you complete it. However, all exams for HS courses (with exception of the CLF® course exams) are also assigned letter grades. You will receive the pass/fail message as well as a printed performance analysis, which indicates assignments to review if you need to retake the exam. In several days, you will receive your official grade report, which will list a grade of A, B, or C if you passed the exam.

Pearson VUE needs 24 hours advance notice to schedule your exam. All appointments are made on a first-come, first-served basis, and are subject to seating availability. No walk-in or same-day exams are available. Check with Pearson VUE if you are interested in testing that week.

Special Needs
The College can provide additional time if English is your second language. Requests must be made in writing to the Examination Systems Department at least two weeks prior to your desired appointment. Special accommodations can also be made if you have a disability and/or a learning impairment. Requests must be made in writing to Examination Systems at least one month prior to your desired appointment. You will be required to provide medical documentation of your disability. Paper-and pencil exams are available only under special circumstances by writing to Examination Systems at least two months before the desired appointment. A fee may be charged for this service.

The American College partnered with Pearson VUE as its sole provider of examinations-on-demand (EOD®) computer-based testing. Based on Pearson VUE's commitment to customer service, their comprehensive test development capabilities and their use of the latest computer-based testing technology, the College is confident that this will enhance the student testing experience. Currently serving over 150 countries, Pearson VUE operates more than 3,000 authorized centers in its rapidly expanding network.

IMPORTANT: College rules require that a student who fails the same Huebner School course three (3) times must wait a minimum of six (6) months from the time of the third failure before taking the exam again. There are no exceptions to this rule.

For Self-Study CLF® and Graduate School Residency Courses

Exams for the self-study CLF® courses, HS 373, HS 382, HS 383, HS 384, and HS 387 are short-answer, paper/pencil essay exams. To arrange for these exams, contact CLF® administration. Click here to learn more about the CLF® Program. GS residency course exams will either be delivered in-class or be collected within a week or two after the conclusion of the residency. For more information, contact Graduate Administration at 610-526-1385.


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