Financial Education for Securities, Banking, & Insurance Professionals.

FAQ: Core Designations

Registration and Student Account
How do I register for my first course at The American College?
There are several different ways to register for your first course at The College:
  • Create your Student Account and register at the Student Account and Registration link above.
  • Speak to a Professional Education counselor at 888-263-7265
  • Download the 2010 Admissions Application and the Course Registration Form
How do I create my Student Account?
Click on the Student Account and Registration link on the top right hand corner of your screen, then click on create a new user account. Complete the profile information, make a note of the username and password you created, then login to your Student Account. From here, you will be able to register for courses and track your academic progress.
What is available to me through my Student Account?
In your Student Account, you are able to register for courses, view your grades and transcript, view your payment history, browse The College bookstore, track your orders, and more. Your Student Account logon name and password is not assigned to you from The College, you must create your own username and password, so make a note of this information once it is successfully created.
I forgot my username and password for my Student Account, who should I contact?
Please contact a Professional Education counselor at 888-263-7265 if you forget your username and password.
I am having trouble registering through my Student Account, who should I contact?
Please contact a Professional Education counselor at 888-263-7265.
Tuition and Fees
How much is course tution and what does it include?
The tuition for CLU®, ChFC®, CFP®, CASL®, RHU® and REBC® courses is $750, plus $0 (per course) for shipping and handling of materials. Your tuition covers the cost for all of your required study materials, including textbooks, audio reviews, and syllabus, as well as access to online study tools, sample exams, and interactive exercises. Your examination is also included with the cost of tuition.
Are there additional fees that I am required to pay as a new student?
If you are taking your first course with The American College, you will be charged a one-time, non-refundable New Student Fee of $0. This fee covers the cost of setting up student records, which enable us to track your progress.
Examinations and Exam Window
What is an EOD® ticket?
An EOD® (examination on demand®) ticket is your enrollment ticket used to schedule your final exam at a Pearson VUE testing center at any time during your exam window. Your EOD ticket will be sent as soon as your registration is processed, along with a list of examination centers and an instruction pamphlet. If you chose a future exam period, you will receive your EOD ticket about one week before the start of that exam period.
What recourse do I have if I fail the exam?
If you are unsuccessful in your attempt, The College permits you to retake an exam for a fee. You must wait at least TWO business days before re-registering for the exam. Students have up to one year from their original registration date to pay the reschedule fee and take their final exam. Full fee registration is required after this time or date.

IMPORTANT: College rules require that a student who fails the same Huebner School course three (3) times must wait a minimum of six (6) months from the time of the third failure before taking the exam again. There are no exceptions to this rule.

Exam Counseling is available for students who are unsuccessful in their exam attempt(s). Please call the office of Professional Education at 888-263-7265 for assistance.
Blackboard Access
What is the Blackboard website and how do I logon?
The Blackboard website gives you access to an online textbook and syllabus, learning modules which break the assignments into shorter segments, practice questions, interactive learning exercises, sample exams, faculty course pages, important announcements and much more. You must be registered for a course to be able to access the Blackboard website. If you do not have your logon information and would like to request this to be sent to you, please send an email request to
Is it required to log-on to the Blackboard website?
No. It is not a requirement to log-on to the Blackboard website. However, since the courses are primarily self-study, the Blackboard website makes your learning hands-on with interactive exercises and practice exams. The time management tips available on Blackboard also give guidance to stay on track while studying for your final exam.
Course Materials and Textbook Revisions
Once I register for my first course, when should I expect to receive my materials?
Expect to receive your materials (textbooks, audio review, and syllabus) in 7-10 business days after your registration is completed. Expect to receive shipping confirmation and Blackboard access through email, immediately after your registration is processed. If you chose the current exam period, your EOD ticket will also be sent immediately. If you chose a future exam period, your EOD ticket will be sent about one week prior to the start date of your chosen testing quarter. It is important that you provide a valid email address and home address so you receive all of the materials you need. Final grade reports and EOD tickets are sent only to home addresses, not business addresses.
Are there additional study materials other than what is already included in my tuition cost?
Yes. Keir Educational Resources offers additional study materials. These materials, which are available to be purchased online through The College's bookstore, include review digests, interactive exam CD's, and flashcards. Click here to learn more about these supplementary study materials.
I registered for a course, why have I not yet received my textbooks?
If you have not received your textbooks after 10 business days of your registration, please contact a Professional Education counselor at 888-263-7265. Materials can be held up from shipping for several reasons i.e., prior balance, unpaid new student fee, invalid shipping address, or textbook revisions.
What should I expect if my textbooks are under revision for the quarter I have selected to test in?
The American College textbooks are regularly revised to reflect recent tax code changes, new legislation, and industry trends so you can stay current. Revised textbooks are shipped to students on the first day of the month of your selected testing quarter. Textbooks that are not under revision are shipped as soon as the registration is processed. Make a note of the valid textbook dates under each designations course curriculum.
Exam Scheduling
How do I schedule my final exam?
Once you receive your EOD (examination-on-demand) ticket, you are able to schedule your final exam. It is recommended that you schedule your exam as soon as you receive your EOD ticket to avoid the last minute rush and to give yourself enough time to study.

You must contact a Pearson VUE testing center at 866-392-6822 or visit their website at to schedule your final exam.

Pearson VUE will send you a confirmation email, which lists the scheduled date and time of your exam, as well as directions to the testing center location. Click here to view more detailed information about Pearson VUE testing centers.
When will I know my exam results?
At the end of the allowed testing time at the testing center, you will receive a pass/fail grade and a summary of your performance by assignment. The College will email an official grade report to you the day after you have taken the exam.
Exam Retakes and Reschedules
What happens if I fail my exam?
If you are unsuccessful in your attempt, The College permits you to retake an exam for a fee of $125. If you do not retest within one year, you pay the full tuition fee to retake your exam. You must wait at least 2 business days before you reschedule another appointment at a testing center for the failed exam.
CE Reporting
What courses can I take to fulfill a CE requirement?
Any of The American College's Huebner School courses can be counted towards your CE credit requirements (varies by state). Click here for CE credit guides to determine how many CE credits each course is worth in your home state.
How do I report my CE credits to my home state?
It is required that you request CE to be reported to your home state at the time of registration. CE for completed courses is NOT reported to your home state automatically, and must be requested separately. As many states have deadlines from the examination date by which your CE must be reported, The College does not guarantee CE will be accepted by your state if you request after taking the final examination and is not responsible if CE is not awarded by your state. If you have not already requested CE to be reported for your course, please contact a Professional Education counselor at 888-263-7265 and have your state license number ready.
Transfer Credit
Am I able to obtain transfer credit for prior coursework?
Yes. You are eligible for transfer credit towards your courses provided the following:

  • You have completed comparable courses at an accredited college or university, or in The American College's Irwin Graduate School
  • The courses were completed within 7 years prior to your application date
  • A grade of a "C" or better was earned

There is a $0 (per course) transfer of credit fee. Click here for additional information about transfer credits.
Course and Designation Completion
How long to do I have to complete my designation?
Click here to view the policy concerning timely completion of requirements for designation/degree programs.
What should I expect as I am close to completing all of the required courses in my designation?
During the scheduled testing quarter of the last course of your selected program, you will receive a designation application. This is your notice that you are a few steps away from designation completion. To receive your designation, you must successfully complete all of the required courses in your program, meet experience requirements and ethics standards, and agree to comply with The American College Code of Ethics and Procedures. Click here to view detailed information about these requirements.
Are there any requirements to maintain my designation once I have earned it?
Yes, there is a recertification fee effective for all students who are awarded their first designation subject to PACE (Professional Achievement of Continuing Education) after February 1, 2007. Click here to view details about PACE recertification program.

CFP® Certification Curriculum Students In addition to completing the CFP® Certification Curriculum, students must meet additional CFP® Board requirements in order to qualify to sit for the CFP® Certification examination. These include the completion of a Bachelor's degree and ethics and experience requirements. Please visit for more information.
General Questions
I just registered for a course, what do I do now?
Once your course registration is completed, expect an email that includes a course confirmation and the status of your ordered course materials. Depending on textbook revisions, expect to receive your materials (textbook, audio review, and syllabus) in 7-10 business days. Before your materials arrive, you are able to logon to the Blackboard website and view the materials online.
Are all the courses self-study courses or are there live courses available?
The American College does offer some live review courses. You can learn more about those here. Horizons video lectures are also available to all students taking selected courses, and they may be accessed through The College’s Online Learning Center. Learn more about the Horizons instructional resources here.
Is there a comprehensive exam after I complete all of the courses required for the ChFC®, CLU®, and CASL® designations?
No. The American College issues the designation after all of the required courses are completed and all other requirements are met for the ChFC®, CLU®, and CASL® designations. The CFP® certification requires a comprehensive exam administered by the CFP® Board. Click here for more information on program completion.

Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER, and CFP (with flame logo)® in the U.S., which it awards to individuals who successfully complete CFP® Board's initial and ongoing certification requirements.

The American College does not certify individuals to use the CFP®, CERTIFIED FINANCIAL PLANNER, and CFP(with flame logo)® certification marks. CFP® Certification is granted solely by Certified Financial Planner Board of Standards, Inc. to individuals who, in addition to completing an educational requirement such as this CFP® Board-Registered Program, have met ethics, experience, and examination requirements.


Contact Us

Phone: 888-263-7265

Hours: M–F 8 a.m. – 6 p.m. ET

Online: Use Our Online Form

Programs of Study
Centers of

Insurance Education

Registered Health Underwriter®

(Health Insurance)


Chartered Healthcare Consultant®

(Healthcare Specialty)


Registered Employee

Benefits Consultant

(Employee Benefits)


Chartered Leadership Fellow®

(Field or Agency Leadership)


Life Underwriter Training

Council Fellow

(Insurance Skills)


Chartered Life Underwriter®

(Insurance Specialty)

Financial Planning

Chartered Financial Consultant®

(Advanced Financial Planning)


Certification Education

(Financial Planning)


Chartered Advisor for

Senior Living®

(Retirement Income Education)


Financial Services Specialist

(Financial Services Basics)


Chartered Advisor

in Philanthropy®



Retirement Income

Certified Professional

(Retirement Income)

Graduate Degrees

Master of Science in Management

(Executive Leadership)


Master of Science in

Financial Services

(Advanced Financial Planning)