Alert: Please be aware that we will be performing maintenance on the FSCP and CE exam system on April 4th from 8 AM to 5 PM. During those hours you will not be able to take FSCP exams or proctored CE128 exams. No other programs will be affected.

Complaints Against Advisors

Complaints Against Advisors

Maintaining credibility.

If you are working with an individual who uses a designation conferred by The American College of Financial Services (“designee”) and you have a complaint about the ethics or professionalism of that designee, please email The College at

The American College of Financial Services follows a process to investigate complaints about designees that involves the Registrar, Academic administration, the Board of Trustees, and legal counsel, if necessary.

All designees must adhere to The College’s Code of Ethics.

View our Enforcement Policies and Procedures.

If you would like to verify whether a designee has regularly reaffirmed their commitment to ethics and completed ongoing continuing education, visit


The following designations are conferred by The American College of Financial Services:

CAP®: Chartered Advisor in Philanthropy®

ChFC®: Chartered Financial Consultant®

ChSNC®: Chartered Special Needs Consultant®

CLF®: Chartered Leadership Fellow®

CLU®: Chartered Life Underwriter®

RICP®: Retirement Income Certified Professional®

FSCP®: Financial Services Certified Professional®

WMCP®: Wealth Management Certified Professional®

Legacy Designations:

CASL®: Chartered Advisor for Senior Living®