Complaints Against Advisors

Complaints Against Advisors

Maintaining credibility.

If you are working with a financial advisor who uses a designation conferred by The American College of Financial Services and you have a complaint about the ethics or professionalism of that advisor, please email The College at

The American College of Financial Services follows a process to investigate complaints about designees that involves the Registrar, Associate Dean, Chief Academic Officer, and Board of Trustees, if necessary.

All designees must adhere to The College’s Code of Ethics.

View our Enforcement Policies and Procedures.

If you would like to verify whether a designee has regularly reaffirmed their commitment to ethics and completed ongoing continuing education, visit


The following designations are conferred by The American College of Financial Services:

CAP®: Chartered Advisor in Philanthropy

ChFC®: Chartered Financial Consultant

CLF®: Chartered Leadership Fellow

CLU®: Chartered Life Underwriter

RICP®: Retirement Income Certified Professional

FSCP®: Financial Services Certified Professional

Legacy Designations:

CASL®: Chartered Advisor for Senior Living

ChHC™: Chartered Healthcare Consultant

REBC®: Registered Employee Benefits Consultant

RHU®: Registered Health Underwriter