The Leadership Symposium and its panel of keynote speakers was made up of knowledgeable leaders from various backgrounds in academics, finance, and the military. The panel included Glenn Gonzales, USAF (Vet.) CEO and Founder of Jet It, Chia-Li Chien, PhD, CFP®, PMP®, CPBC Associate Provost, Graduate Programs at The American College of Financial Services, and Major General Everett Thomas, USAF (Ret.) PhD, Vice President of Mission Solutions Defense & Space Security at Lockheed Martin. It was moderated by Kevin Crawford, USA (Vet.) Vice President of Field Learning & Development at Northwestern Mutual and Center for Military and Veterans Affairs advisory council member.

Crawford directed the panel of speakers in a thoughtful discussion on adaptation of leadership styles to workforce changes pre- and post-COVID-19. Each panel member discussed their various leadership styles, as well as how they changed their styles from in-person to online management and training. All panel members gave keen insights into how to adapt and change during times of stress and difficult economic conditions through both failures and success.

After the Leadership Symposium panel discussion, attendees were treated to a vibrant presentation from Colonel Nicole M. E. Malachowski (USAF, Ret.) as she discussed her theme of “Harnessing Headwinds: Successfully Navigating Change & Adversity."

A 2019 National Women's Hall of Fame inductee and recent Presidential appointee, Colonel Malachowski has over 21 years of experience as an officer, leader, and fighter pilot in the United States Air Force. Upon her commission into the military, she was competitively selected to fly combat aircraft and embarked on an adventure among the first group of women to fly modern fighter aircraft. She has had the honor of commanding a fighter squadron, flying as a USAF Thunderbird pilot, serving as a White House Fellow and as an advisor to the First Lady of the United States.

Malachowski kept the audience captivated through highly entertaining anecdotes of her time in the military as a female and her challenging journey to become one of the first female fighter pilots, as well as the first USAF Thunderbird pilot. She imparted impactful pearls of wisdom on overcoming adversity and self-doubt while following your dreams.

The Clambake is the signature event of the American College Center for Military and Veterans Affairs. Along with its Founding Partner and Sponsor, Penn Mutual, the Center for Military and Veterans Affairs aims to support service members, veterans, and spouses in transition to civilian employment. The annual Clambake is the centerpiece of this effort, and as always, it proved to be an evening to remember.

Honoring Our Heroes

The 2023 Clambake was held at the National Constitution Center in Philadelphia, Pennsylvania: a stone’s throw from The College’s headquarters and a perfect venue for a celebration of service and sacrifice in our nation’s proudest tradition. With flags hanging overhead in the grand upstairs gallery, surrounded by full-length windows looking out on Independence Mall and by the words of the Constitution of the United States emblazoned on the walls, the location lent even more gravitas to an event already overflowing with it.

After a cocktail hour in which leaders from The College, the financial services industry, and the military mixed and mingled, the evening’s program began with Jim Roy, PMP®, CMSAF (Ret.) Executive Director of the Center for Military and Veterans Affairs, welcoming the crowd and opening the Clambake with the National Anthem. John Bernesky, an officer of the Pennsylvania State Police Bureau of Liquor Control Enforcement, sang the anthem, accompanied on the stage by a color guard of Reserve Officer Training Corps team members from local colleges, and received a rousing ovation.

Following the anthem, Center Director Phil Easton, CMSGT, USAF (Ret.) presided over another Clambake tradition: the Prisoner of War/Missing in Action tribute. ROTC team members assisted with the ceremony of setting an empty dinner table, featuring many symbolic objects, as a representation of prisoners of war and missing-in-action service members and honoring the memory of those who never came home–a number, as Easton pointed out, that includes 82,000 American soldiers in the last century.

Furthering the Mission

After the tribute, Roy returned to the stage to thank the event’s sponsors and supporters, as well as deliver an update on the Center for Military and Veterans Affairs’ many initiatives to assist service members, veterans, and spouses through financial knowledge and education. The list of accomplishments included a major realignment of the Center’s scholarship program for those in transition to civilian employment and a partnership with The College’s Career Services team to focus on resources for service members, veterans, and spouses–including a Career Pathways Guide outlining how the financial services industry can be an ideal environment for such individuals to grow professionally and carry on their commitment to serving others.

One of the biggest announcements of the evening was Roy’s introduction of the Center’s partnering with First Command Educational Foundation and their Take Command e-learning program. Similar to The College’s consumer financial education program Know Yourself, Grow Your Wealth, Take Command is focused on providing former military service members essential financial financial readiness tools to improve their post-service lives.

Dr. Tracey Jones, head of the Center’s advisory board, then took the stage as the Clambake’s official emcee. With her signature style, Dr. Jones introduced several guests of honor for the evening: military scholars who have benefitted from the Center and The College’s efforts to provide education to transitioning service members, veterans, and spouses. Several of the military scholars spoke to their experiences via video or at the mic, thanking both entities and everyone present for their generosity and support.

Recognizing a Living Legend

Of course, the Clambake wouldn’t be complete without the yearly presentation of The College’s Soldier-Citizen Award. Given to individuals who have made exceptional contributions both to the defense of our nation and to the financial services industry, the Soldier-Citizen Award is the Center for Military and Veterans Affairs’ highest honor. Past recipients have included such pivotal figures in our country’s military as General Lester Lyles, USAF (Ret.), Admiral Thomas Fargo, USN (Ret.), and General David Petraeus, USA (Ret.).

Inducted into the pantheon of Soldier-Citizen Award recipients this year was another legendary figure: Admiral Michael Mullen, USN (Ret.). Most notably, Admiral Mullen served as Chairman of the Joint Chiefs of Staff, the highest position in the US military, from 2007 to 2011 under Presidents George W. Bush and Barack Obama. While in this position, Admiral Mullen spearheaded the elimination of the controversial “Don’t Ask, Don’t Tell” policy instituted in 1994 to curtail debate about LGBTQIA+ individuals serving in the military. Under Admiral Mullen’s leadership, the US military threw its doors wide and committed to openly accepting the service of those from all backgrounds and orientations. He also presided over the military during a tremendous time of change both domestically and globally.

True to form, many of Admiral Mullen’s contemporaries and fellow military members spoke of him as a man of character and integrity above all else. From guest speaker CAPT Karin Vernazza, USN, to the numerous military members who offered congratualtions to Admiral Mullen via video, all identified him as a principled leader who put others before himself and who is unflinchingly committed to doing the right thing. Admiral Mullen accepted the award, a bust of warrior-philosopher Pericles, along with Roy and George Nichols III, CAP®, President and CEO of The College, and humbly thanked everyone present for the honor.

As is tradition, President Nichols closed the Clambake evening by recognizing the team from The College’s Center for Military and Veterans Affairs for all the work they do in serving those who have served us. He also identified the military, service members, and veterans as a key demographic for the financial services industry to mine for the future leaders and advisors of tomorrow.

See the full event photo album here. 
 

The College was nominated for multiple awards, including their survey analyzing how Registered Investment Advisor (RIA) firms and their independent advisors think about growth, prioritization to scale, and specialized knowledge. In this survey, The College found that over 75% of RIAs valued education beyond the CFP®. To find out more about what type of education they’re seeking, read the results of the survey here! A study conducted by the Cary M. Maguire Center for Ethics in Financial Services that gathered insights from nearly 2,000 consumers about their beliefs and behaviors regarding the financial services industry, was also nominated. And for the second straight year, WealthManagement.com named The College as the recipient of their Wealthie award for industry research, recognizing The College’s survey on RIA growth and specialized knowledge as the top submission in this category.

The College’s president, George Nichols III, CAP®, described this as an “opportunity to amplify our value, expertise, and initiatives focused on shaping the future of financial services.” Nichols’ message embodies the goal of The College’s RIA Resource Center and the survey piece looking at RIA growth and the value of specialized knowledge. This study seeks to grant independent advisors the specialized knowledge they need to grow and scale their business in order to compete with larger firms.

About the RIA Resource Center

The RIA Resource Center’s main function is to help emerging RIAs grow their practice. This is accomplished through three different parts that make up the entirety of the RIA Research Center: the profitability plan, the research survey, and the RIA Stories webinar and video series. RIAs can utilize these resources to gain insights on practice building, service specialization, and potential growth areas from the latest research and field leaders.

The profitability plan is a guideline that allows RIAs to maximize their profit and growth. From providing insights on market trends to assisting in the identification of specialty programs, the RIA profitability plan serves as an opportunity for RIA firms to focus on developing an integrated planning approach through specialized, applied knowledge.

The goal of the research survey is to provide RIAs with information on specialized education and explain the benefits of this type of education using the testimonies of other growing RIAs as examples to validate these points. For this survey, The College surveyed nearly 400 independent advisors who weighed in on their path to growth. Their responses provided critical insights into the state of the industry, the pressures they face from changing client demands, and the solutions they’ve identified to increase earnings and grow their teams.

The RIA stories webinar and video series allows visitors to the RIA Resource Center to view how The College and its designations benefit members of the financial industry, providing them with specialized knowledge that allows them to better serve the needs of clients and deliver the type of financial advice that best suits their specific needs. Through these video testimonials, The College hopes to assist more RIAs in discovering how the right education can offer a path to real differentiation and sustained success.

The common theme across all of these areas is assisting RIAs in growing their practice, scaling that growth, and competing with larger firms. Specialization in an emerging RIA firm can allow for a diverse, expert team of financial advisors that can serve a wide array of clients and provide them with the financial advice that best suits their unique financial situations.

How the Survey Assists RIAs

In the survey, The College asked nearly 400 independent advisors a variety of questions pertaining to growth and their opinions on specialized knowledge as an emerging RIA. When analyzing the results of this survey, The College found that growth was a top priority for many RIAs as they sought to obtain a larger market share through recruitment and business planning. They also valued professional designation programs as effective methods of improving their skills as financial planners and felt these programs were critical to the development of those skills and the skills of their team members.

Ultimately, the survey concluded that RIAs believe that “specialization will help them become more efficient, more client-centric, and more profitable.” The College and the RIA Resource Center aim to provide RIAs seeking to grow with solutions that will allow them to take advantage of these opportunities and grow into industry leaders with the goal of benefiting more Americans and changing more lives.