General FAQs
The American College of Financial Services operates Monday through Friday from 8 AM – 5 PM ET, with the exception of the following 2025 dates:
- Monday, January 1 (New Year’s Day observed)
- Monday, January 20 (MLK Jr. Day)
- Monday, May 26 (Memorial Day)
- Thursday, June 19 (Juneteenth observed)
- Friday, July 4 (Independence Day)
- Monday, September 1 (Labor Day)
- Tuesday, November 11 (Veteran’s Day)
- Thursday, November 27 (Thanksgiving) and Friday, November 28
- Thursday, December 25 (Christmas) and Friday, December 26
The College operates on a quarterly schedule with course availability offered monthly:
- Quarter 1 (Q1) = January - March
- Quarter 2 (Q2) = April - June
- Quarter 3 (Q3) = July - September
- Quarter 4 (Q4) = October - December
Enroll online General enroll page or contact an admissions advisor at 866-799-8957 Monday through Friday 8 AM – 5 PM ET.
Personal Pathway® is a student learning experience available in select designation programs that allows you to choose from a structured learning path or the option to work at your own pace and potentially schedule and take your exam faster. Learn more about Personal Pathway®.
If you enroll in a course online, your student profile will be created automatically providing you access to My Learning Hub.
If you’ve enrolled with one of our admissions advisors, and have not created your Student Account, you’ll need to create an account in order to begin your studies. Once you’ve enrolled into your course, you will receive an enrollment confirmation email with a link to access the My Learning Hub account setup.
Try logging into My Learning Hub and click the "Forgot Password?" link.
If your course includes a physical textbook, expect to receive it in seven to ten business days after your registration is completed. You’ll receive a shipping confirmation through email, immediately after your registration is processed. It’s important that you provide a valid email address and home address so you receive all of the materials you need.
Please note that not all courses have a physical textbook. If your course includes a physical textbook, and you have not received your materials after 10 business days of your registration, please contact an academic advisor at 866-799-8957.
Yes. You are eligible for transfer credit towards your courses provided the following:
- You have completed comparable courses at an accredited college or university, or in The American College of Financial Services Irwin Graduate School
- Courses were completed within seven years prior to your application date, and a grade of a "B" or better was earned for the Irwin Graduate School or a “C” or better was earned for the Huebner School.
There is no charge to attempt to transfer credit. Read more about student policies.
A student has five years from their first passed exam within a program to complete coursework.
See The College at a Glance to view the policy concerning timely completion of requirements for designation/degree programs.
Upon enrollment into your final course of a designation, your designation application will be available to you in your My Learning Hub. This is your notice that you are a few steps away from designation completion. To receive your designation, you must successfully complete all of the required courses in your program, meet experience requirements and ethics standards, and agree to comply with The American College of Financial Services Code of Ethics and Procedures.
Yes, designees for any of the following certifications are required to participate in the Professional Recertification Program for your designation to remain active and in good standing*: CAP®, CASL®, ChFC®, ChSNC®, CLF®, CLU®, FSCP®, RICP®, and WMCP®.
Once The College awards a designation, that designee has a “right to use” the designation mark, provided all ongoing recertification requirements are met. Unlike academic degrees, designations can be removed for ethical violations or other forms of noncompliance. Please visit our Professional Recertification Program for more information.
The American College of Financial Services offers Graduate programs including the MSFP (Master of Science in Financial Planning, with available professional concentrations) and various Graduate Certificate Programs. Learn more about Graduate Programs.
Please contact the admissions department by email at admissions@theamericancollege.edu.
Over the years, the faculty at The College has made a substantial number of adjustments to the various curricula of its programs. At times, we have added course requirements, reduced course requirements, added electives, and eliminated electives, with each change seen as keeping the curriculum current and relevant. A by-product of these changes is that students within our programs, depending on the time they enrolled, may have somewhat different educational experiences as they pursue their designations. We want every student to have access to the most current professional education.
The College must be able to assure the public what it means to hold a designation. To this end, the faculty has agreed upon an academic standard known as the "current curriculum." Every student who is working on a designation with The College will be subject to the current curriculum requirements at that time, regardless of when the student started his or her program.
If you have any questions regarding the current curriculum or testing window changes please contact an admissions advisor at 866-799-8957, or complete the form on the Contact Us page.
No, The College does not participate in the GI Bill® program. If you are interested in scholarship opportunities for service and reserve members, veterans, and spouses, please learn more and apply here.
Yes! The College’s CFP® Certification Education Program has been approved for the My Career Advancement Account (MyCAA) program. This program is a Department of Defense scholarship program created to support military members and their families.
MyCAA is a workforce development program that provides up to $4,000 of tuition assistance to eligible military spouses.
The College is looking to join forces with other scholarship programs to continue providing support to military members and their families.
Continuing Education
Most of The College’s courses can be counted toward your CE credit requirements (varies by state). Due to each state’s mandated guidelines, we may not be able to fulfill your CE request if you’re taking your exam via Pearson VUE’s OnVUE online proctoring system. Students whose resident state requires a signed proctor affidavit form MUST take their exam at a Pearson VUE testing center in order to receive CE credit.
Please refer to the Browse all Programs page to determine how many CE credits each course is worth in your resident state.
Some states require a proctor affidavit to award Continuing Education (CE) credit. This affidavit is a signed statement from your exam proctor confirming that your exam was properly supervised and that no ethical violations occurred during the test. If required by your state, this document must be submitted to the state along with proof of your passing score. To meet this requirement, your proctor must sign the affidavit and you must return it to The College within 24 hours of completing your exam.
Currently, nine states require a signed proctor affidavit and do not allow remote exams. If you reside in one of these states, you must take your exam at a physical Pearson VUE testing center and bring the correct affidavit form with you. Click on your state below to download the required form:
How Do I Submit My Affidavit?
If your resident state requires a proctor affidavit:
- You must take your exam at a Pearson VUE testing center. Remote exams are not allowed.
- Submit the completed affidavit by fax (610-526-1402) or email (CE@TheAmericanCollege.edu) to The American College of Financial Services’ CE Department.
- The affidavit must be received no later than the day after your exam.
Failure to submit a completed affidavit on time will result in no CE credit.
What If I Don’t Need CE Credit?
If you do not need or want CE credit, you do not need the proctor affidavit form and you may take your exam remotely using Pearson VUE’s OnVUE proctoring system, regardless of your state.
Other Affidavit States?
There are several additional states that technically require an affidavit. However, these states accept exams administered by Pearson VUE, including those taken through OnVUE, in lieu of a proctor affidavit. Students in these states do not need to submit a separate proctor affidavit to receive CE credit:
- Alabama (AL)
- Arizona (AZ)
- Connecticut (CT)
- Georgia (GA)
- Iowa (IA)
- Massachusetts (MA)
- Minnesota (MN)
- North Carolina (NC)
- Ohio (OH)
- Vermont (VT)
- Virginia (VA)
- West Virginia (WV)
It’s required that you request CE to be reported to your home state at the time of registration. As many states have deadlines from the examination date by which your CE must be reported, The College does not guarantee CE will be accepted by your state if you request after taking the final examination and is not responsible if CE isn’t awarded by your state. If you haven’t already requested CE to be reported for your course, please email CE@theamericancollege.edu and have your state license number ready.
Many of The College’s educational offerings and programs are eligible for CFP® CE credit. For our live webinars, instruction will be given during the webinar on how to request CFP® CE. You can request CFP® CE when you enroll for a course by providing your CFP® ID number. If you did not request CE at enrollment, or have questions concerning CFP® CE, please email CE@theamericancollege.edu for assistance.
If you would like a duplicate certificate because you have misplaced the original, or you require your CE credits to be reported immediately outside of our normal processing time of 5 to 7 business days, or if continuing education credit was never requested at the time of registration and you now require immediate processing and reporting, please complete the form. A fee of $35.00 will be charged whether the certificate is emailed or mailed.