General FAQs
The American College of Financial Services operates Monday through Friday from 8 a.m. – 5 p.m. ET, except for the following 2026 dates:
- Monday, January 1 (New Year’s Day)
- Monday, January 19 (MLK Jr. Day)
- Monday, May 25 (Memorial Day)
- Friday, June 19 (Juneteenth)
- Friday, July 3 (Independence Day observed)
- Monday, September 7 (Labor Day)
- Wednesday, November 11 (Veteran’s Day)
- Thursday, November 26 and Friday, November 27 (Thanksgiving observed)
- Thursday, December 24 and Friday, December 25 (Christmas observed)
The College operates on a quarterly schedule with course availability offered monthly:
- Quarter 1 (Q1) = January - March
- Quarter 2 (Q2) = April - June
- Quarter 3 (Q3) = July - September
- Quarter 4 (Q4) = October - December
Enroll online or contact an admissions advisor at 888-263-7265 Monday through Friday 8 AM – 5 PM ET (except major holidays).
If you enroll in a course online, your student profile will be created automatically providing you access to My Learning Hub.
If you’ve enrolled with one of our admissions advisors, and have not created your Student Account, you’ll need to create an account in order to begin your studies. Once you’ve enrolled into your course, you will receive an enrollment confirmation email with a link to access the My Learning Hub account setup.
Try logging into My Learning Hub and click the "Forgot Password?" link.
If your course includes a physical textbook, expect to receive it in seven to ten business days after your registration is completed. You’ll receive a shipping confirmation through email, immediately after your registration is processed. It’s important that you provide a valid email address and home address so you receive all of the materials you need.
Please note that not all courses have a physical textbook. If your course includes a physical textbook, and you have not received your materials after 10 business days of your registration, please contact an academic advisor at 866-799-8957.
Yes. You are eligible for transfer credit towards your courses provided the following:
- You have completed comparable courses at an accredited college or university, or in The American College of Financial Services Irwin Graduate School, OR you have completed comparable training as part of your employment with select partner firms (firm and program-dependent)
- Courses were completed within seven years prior to your application date, and a grade of a "B" or better was earned for the Irwin Graduate School or a “C” or better was earned for the Huebner School
There is no charge to attempt to transfer credit. Read more about student policies.
Upon enrollment into your final course of a designation, your designation application will be available to you in your My Learning Hub. This is your notice that you are a few steps away from designation completion. To receive your designation, you must successfully complete all of the required courses in your program, meet experience requirements and ethics standards, and agree to comply with The American College of Financial Services Code of Ethics and Procedures.
Yes, designees for any of the following certifications are required to participate in the Professional Recertification Program for your designation to remain active and in good standing*: CAP®, CASL®, ChFC®, ChSNC®, CLF®, CLU®, FSCP®, RICP®, and WMCP®.
Once The College awards a designation, that designee has a “right to use” the designation mark, provided all ongoing recertification requirements are met. Unlike academic degrees, designations can be removed for ethical violations or other forms of noncompliance. Please visit our Professional Recertification Program for more information.
The American College of Financial Services offers Graduate programs including the MSFP (Master of Science in Financial Planning, with available professional concentrations) and various Graduate Certificate Programs. Learn more about Graduate Programs.
Please contact the admissions department by email at admissions@theamericancollege.edu.
Over the years, the faculty at The College has made a substantial number of adjustments to the various curricula of its programs. At times, we have added course requirements, reduced course requirements, added electives, and eliminated electives, with each change seen as keeping the curriculum current and relevant. A by-product of these changes is that students within our programs, depending on the time they enrolled, may have somewhat different educational experiences as they pursue their designations. We want every student to have access to the most current professional education.
The College must be able to assure the public what it means to hold a designation. To this end, the faculty has agreed upon an academic standard known as the "current curriculum." Every student who is working on a designation with The College will be subject to the current curriculum requirements at that time, regardless of when the student started his or her program.
If you have any questions regarding the current curriculum or testing window changes please contact an admissions advisor at 866-799-8957, or complete the form on the Contact Us page.
No, The College does not participate in the GI Bill® program. If you are interested in scholarship opportunities for service and reserve members, veterans, and spouses, please learn more and apply here.
Yes! The College’s CFP® Certification Education Program has been approved for the My Career Advancement Account (MyCAA) program. This program is a Department of Defense scholarship program created to support military members and their families.
MyCAA is a workforce development program that provides up to $4,000 of tuition assistance to eligible military spouses.
The College is looking to join forces with other scholarship programs to continue providing support to military members and their families.
The College can provide additional examination time if English is your second language. Requests must be made in writing to registrar@theamericancollege.edu at least two weeks prior to your desired appointment. Special accommodations can also be made if you have a physical or mental disability, and/or a learning impairment. Requests must be made by submitting a completed accommodations form at least one month prior to your desired testing appointment. You will be required to provide medical documentation of your disability.
View the Disability Accommodation Form
If you have been approved by The College to receive extra time accommodations please note that while your extra time will be honored through Pearson’s OnVUE remote proctored exams, you’ll not be able to take any breaks. If you require "unscheduled" breaks, then you must test at a Pearson Vue testing center.
A student has three years from their first passed exam within a program to complete coursework.
See The College at a Glance to view the policy concerning timely completion of requirements for designation/degree programs.
Continuing Education
For information about available Continuing Education opportunities and submission instructions, please visit our CE homepage.