Exam Scheduling

Exam Scheduling

Learn about Pearson VUE testing centers.

Learn about Pearson VUE testing.

The American College of Financial Services partners with Pearson VUE to offer examinations for students pursuing education in the financial planning and insurance professions. There are two different ways students may be able to take their exam, online using Pearson VUE’s OnVUE online proctoring system or at a physical testing center.

OnVUE Online Proctoring

Pearson VUE provides an online-proctored exam format called OnVUE. Online-proctored exams allow you to conveniently take an exam from anywhere while being monitored by an offsite proctor. Pearson VUE offers online-proctoring 24 hours a day, 7 days a week, offering you flexibility to take your exam at a time that is convenient for you. All communication with the proctor is done in English.

You can take exams on a desktop computer or laptop.  Please note that company-issued computer equipment may have security or software restrictions that conflict with exam delivery.

What requirements do I need in order to take my exam online?
Pearson VUE states that all you will need is a:

  • Quiet, private location
  • A reliable device with a webcam and microphone
  • Strong internet connection

In preparation for your exam, you will be required to perform a Pearson VUE system check to ensure your device is compatible with OnVUE. On the day of your exam, you will undergo an additional system check to ensure there are no background applications running on your computer which will prevent the exam from launching.

To learn more about OnVUE’s polices, examination guidelines, and a list of system requirements, please visit their website https://home.pearsonvue.com/tac/onvue for more information.

The following course exams are eligible to take via OnVUE online proctoring:

  • HS 300
  • HS 311
  • HS 321
  • HS 323
  • HS 324
  • HS 326
  • HS 328
  • HS 330
  • HS 331
  • HS 347
  • HS 348
  • HS 353
  • HS 354
  • HS 355
  • HS 375
  • HS 376
  • HS 377
  • GS 815
  • GS 839
  • GS 849
  • GS 859

Please note that some exam versions of these courses may not be eligible for online proctoring. Please contact an Academic Advisor at 888-263-7265 or advising@theamericancollege.edu to confirm if you are eligible to take your exam via OnVUE.

Will I receive Continuing Education (CE) credit towards my insurance license?

Due to each state’s mandated guidelines, we may not be able to fulfill your CE request if you are taking your exam via Pearson VUE’s OnVUE online proctoring system. Students whose resident state requires a signed proctor affidavit form MUST take their exam at a Pearson VUE testing center in order to receive CE credit. Click here to see if your state requires a signed proctor affidavit form.

If you do not wish to receive CE credit upon completion of your course, you are able to take your exam via OnVUE.

 

Pearson VUE Testing Centers

There are two types of VUE testing centers students may schedule their exam appointment at, Pearson Professional Testing Centers (PPC's) and VUE Authorized Testing Centers. The PPC's are owned and operated by Pearson VUE and offer the highest level of exam delivery. There are over 200 PPC's in the testing center network. The VUE Authorized centers include more than 3,000 centers that are independently owned and operated in over 130 countries. When scheduling your appointment, ask if there is a PPC in your area.

The examination is "mouse" and/or "keyboard" driven. If you need instructions on how to use the computer, there is a tutorial provided at the beginning of your exam.

Scheduling an Appointment

To schedule your exam appointment(s), please contact Pearson VUE at 1-866-EXAMTAC (392-6822) (toll-free) or visit their website. Exams are not scheduled through The College, all scheduling must be done through Pearson VUE. When making your exam appointment, you will be asked to provide the following information:

  • Enrollment name: Last name and first initial
  • Student ID number
  • Course-test series number

Availability:

Pearson VUE needs 24 hours advance notice to schedule your exam. All appointments are made on a first-come, first-served basis, and are subject to seating availability. No walk-in or same-day exams are available. Check with Pearson VUE if you are interested in testing that week.


Canceling and Rescheduling Your Exam Appointment:

Contact Pearson VUE at 1-866-392-6822 or online to cancel or reschedule your exam. Do not leave a voice mail message when making, changing, or canceling appointments. Do not call The College to cancel an appointment. Only Pearson VUE can cancel or reschedule your appointment.

Once you have canceled your appointment, you can reschedule your exam in the same examination window with any center and without charge, provided you cancel by 7 pm central time the business day before your appointment. If you want to reschedule, you must do so before the expiration date on your exam ticket.


On Exam Day

If you are taking your exam via OnVUE, you will be able to start checking in for your exam 30 minutes ahead of your scheduled appointment time. Please make sure to clear your exam workspace, move all books and writing objects out of arm’s reach, unplug additional monitors and computers, and clear the walls of writing (e.g., on whiteboards).

During the check in process, you will be required to present one form of valid personal identification bearing your photo and/or physical description such as driver’s license, passport, employee ID card etc. Additional information on Pearson VUE’s OnVUE exam process can be found on the confirmation email you receive once your appointment is scheduled.

If you are taking your exam at a testing center, be sure to arrive at least 15 minutes before your appointment. For testing centers, you must bring one form of valid personal identification bearing your photo and/or physical description such as driver’s license, passport, employee ID card etc. with you to the testing center.

 

Use of Calculators and Scratch Paper

The use of a calculator is permitted during your course examination(s) whether the exam is taken via OnVUE or at a physical testing center.

You may bring one nonprinting, non-alphanumeric, battery-powered, hand-held calculator with an internal rate of return function to the College's examinations. If you are taking your exam via OnVUE, please ensure the calculator is visible in the workstation photo you upload. There is also an on-screen scientific calculator in the exam you may use.

The College's study materials for HS 300 and HS 328 support the HP-10BII calculator. We strongly recommend that you use a calculator supported by the course; however, you may use any financial calculator that meets the above specifications.

For HS 300 and HS 328, a calculator is required to answer some exam questions. For HS 321, HS 323, HS 326, HS 330, HS 331, and GS 811, we strongly recommend that you bring a calculator to the exams, although it is not required to answer the questions. For other HS and GS course examinations, a calculator is neither required nor recommended.

We also recommend that you become proficient in using a financial calculator if you intend to sit for the CFP® Certification Examination, for which calculator use is required.

Scratch paper is not permitted - white boards are available at centers for your use and provided within the OnVue testing software.

 

Grades

Exams are graded as "pass" or "fail" as soon as you complete it. However, all exams for HS courses are also assigned letter grades. You will receive the pass/fail message as well as a printed performance analysis, which indicates assignments to review if you need to retake the exam. In several days, you will receive your official grade report, which will list a grade of A, B, or C if you passed the exam.

Please note a pending grade is provided for students taking exams in the Personal Pathway™ delivery model. The exam grade you receive from Pearson VUE is not your final course grade. You will receive your final course grade once you receive your official grade report from The College.

If you have any questions regarding the grading process, please contact an Academic Advisor at 888-263-7265 or advising@theamericancollege.edu for assistance.


Special Accommodations:

The College can provide additional time if English is your second language. Requests must be made in writing to the Examination Systems Department at least two weeks prior to your desired appointment. Special accommodations can also be made if you have a disability and/or a learning impairment. Requests must be made in writing to Examination Systems at least one month prior to your desired appointment. You will be required to provide medical documentation of your disability. Paper-and pencil exams are available only under special circumstances by writing to Examination Systems at least two months before the desired appointment. A fee may be charged for this service. If you have been approved by The College to receive extra time accommodations through the ADA, please note that while your extra time will be honored through Pearson’s OnVUE remote proctored exams you will not be able to take any breaks. If you take your exam at a physical location, you will receive extra time and you will be allowed one (1) break.

 

 

The American College partnered with Pearson VUE as its sole provider of examination computer-based testing. Based on Pearson VUE's commitment to customer service, their comprehensive test development capabilities and their use of the latest computer-based testing technology, the College is confident that this will enhance the student testing experience. Currently serving over 150 countries, Pearson VUE operates more than 3,000 authorized centers in its rapidly expanding network.