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What is the examination testing window for HS students?

For self-study your testing window begins on the day you enroll, and you will have the rest of the current month plus the next four months to take your exam.

For example: If you enroll in May, you will have May, June, July, August, and September to take your exam.


What is an EOD® email?

An EOD® (examination on demand®) email is your enrollment notice with instructions on how to schedule an appointment at Pearson VUE testing center any time during your allotted window. It is recommended that you schedule your exam as soon as you receive your EOD® notice to avoid the last minute rush and to give yourself enough time to study within your window.

To schedule your final exam you must contact a Pearson VUE testing center by visiting or calling 866-392-6822. Pearson VUE will send you a confirmation email, which lists the scheduled date and time of your exam, as well as directions to the testing center location. Learn more about testing centers here. 


When will I know my exam results?

At the end of the allowed testing time at the testing center, you will receive a pass/fail grade and a summary of your performance by assignment. The College will e-mail an official grade report to you within 10 days after you have taken the exam.


What happens if I fail my exam?

If you are unsuccessful in your attempt, The College permits you to retake an exam for a fee of $125. You must wait at least two business days before you reschedule another appointment at a testing center for a failed exam.

What study options are available for FSCP® courses?

For electives and the certification there are two learning options available:

1) Live Online Webinars

2) Live Local Classes

The Ethics component is offered in self-study.


How long do I have to test after each course?

For electives and the certification course there is a four-week testing window starting the last day of the course. For example: if your course ends on 7/15/16, you have four weeks from that date to complete your exam.

For the Ethics component you have the remaining of the month you enroll in, plus four months. For example: if you enroll on 1/1/16 you have the remainder of January until the end of May to complete your final exam.


How much do FSCP® courses cost?

  • Electives: $498/each
  • Ethics: $165
  • Certification: $498
  • Reschedule/Retake of an exam: $75


What is covered in the tuition cost?

With each course you will received a hardcopy textbook, access to the online learning tools with practice exams and your final examination.


How are FSCP® exams taken?

Finals exams for all FSCP® courses are taken through The College’s proctored online examination process. Please see the Exams and Proctors section on the FSCP® page for more information.

*Please note that NY students are required to take a pencil and paper exam


I’ve already completed my LUTCF or FSS designation. Will that count towards the FSCP®?

  • If you have earned the LUTCF you can earn the FSCP® by completing the certification course (FP99 Foundations of Financial Planning: An Overview)
  • If you have earned the FSS you can earn the FSCP® by completing one elective course
  • If you hold both the LUTCF and FSS and now want to hold the FSCP® you will be required to sign a document relinquishing the FSS resulting in holding the FSCP®


I started taking courses for the LUTCF but never completed. Will those courses now count towards the FSCP®?

Not all courses will transfer over between designations. To find out which classes will, please contact a Professional Education Counselor at 888-263-7265.

How do I register for a course at The American College of Financial Services?

You can enroll online or by calling the Professional Education Department and speaking to a counselor at 888-263-7565.


How do I create my Student Account?

When you enroll in a course, a student profile will be created for you giving you access to your Student Portal.


I forgot my username and password for my Student Account, who should I contact?

Try logging into "My Portal" and click the "Forgot Password?" link.

What is Blackboard?

Blackboard is The College’s Online Learning Center which gives you access to an online textbook and syllabus, learning modules which break the assignments into shorter segments, practice questions, interactive learning exercises, sample exams, faculty course pages, important announcements and much more. Blackboard makes your learning hands-on with interactive exercises and practice exams. The time management tips available on Blackboard also give you guidance to stay on track when studying for your exam. Successful students utilize the featues of Blackboard.

You will gain access to Blackboard upon completion of enrollment in a course.

Once I register for my first course, when should I expect to receive my materials?

Expect to receive your materials (textbooks and audio review) in seven to ten business days after your registration is completed. Expect to receive shipping confirmation and Blackboard access through email, immediately after your registration is processed. It is important that you provide a valid email address and home address so you receive all of the materials you need.


Are there additional study materials other than what is already included in my tuition cost?

Yes. Keir Educational Resources offers additional study materials. These materials, which are available to be purchased by calling the Professional Education Department at 1-888-263-7265, include review digests, online exam banks, and flashcards. Learn more about these supplementary study materials here.


I registered for a course, why have I not yet received my textbooks?

Please note that not all courses have a shipped textbook. If you course does have shipped materials, and you have not received your textbooks after 10 business days of your registration, please contact a Professional Education counselor at 1-888-263-7265.

What happens if I do not test within my exam window?

If you cannot test within your scheduled exam window, please contact the Professional Education Department at 1-888-263-7565 when you are ready to reopen your window. There will be a $125 fee. The reschedule and retake system for Intensive Review Programs (IRPs) is different; please contact a Professional Education counselor at 1-888-263-7265 for more information.

What courses can I take to fulfill a CE requirement?

Most of the Huebner School courses can be counted towards your CE credit requirements (varies by state). Please refer to the CE Grids by Program on the Continuing Education page to determine how many CE credits each course is worth in your home state.


How do I report my CE credits to my home state?

It is required that you request CE to be reported to your home state at the time of registration.. As many states have deadlines from the examination date by which your CE must be reported, The College does not guarantee CE will be accepted by your state if you request after taking the final examination and is not responsible if CE is not awarded by your state. If you have not already requested CE to be reported for your course, please contact a Professional Education Counselor at 1-888-263-7265 and have your state license number ready.

Am I able to obtain transfer credit for prior coursework?
Yes. You are eligible for transfer credit towards your courses provided the following:

  • You have completed comparable courses at an accredited college or university, or in The American College of Financial Services Irwin Graduate School
  • Courses were completed within seven years prior to your application date, and a grade of a "C" or better was earned

There is no charge to attempt to transfer credit. Read more about student policies here.

There is no limit to the number of courses you can attempt to transfer.

How long to do I have to complete my designation?

A student has five years from their first passed exam within a program to complete coursework.

See Student Policies to view the policy concerning timely completion of requirements for designation/degree programs. 


What should I expect as I am close to completing all of the required courses in my designation?

During the scheduled testing window of the last course of your selected program, you will receive a designation application. This is your notice that you are a few steps away from designation completion. To receive your designation, you must successfully complete all of the required courses in your program, meet experience requirements and ethics standards, and agree to comply with The American College of Financial Services Code of Ethics and Procedures. See Student Policies to view more information about these requirements.


Are there any requirements to maintain my designation once I have earned it?

Yes, recertification is required to maintain your designation. The College’s PACE (Professional Achievement of Continuing Education) program is being phased out and replaced with the expanded Professional Recertification Program, which takes effect Jan. 1, 2017.


CFP® Certification Curriculum Students

In addition to completing the CFP® Certification Curriculum, students must meet additional CFP Board requirements in order to qualify to sit for the CFP® Certification examination. These include the completion of a Bachelor's degree and ethics and experience requirements. Please visit for more information.

I just registered for a course, what do I do now?

Once your course registration is completed, expect an email that includes a course confirmation and the status of your ordered course materials. If applicable, expect to receive your materials (textbook and audio review) in seven to 10 business days. Before your materials arrive, you are able to log in to the Blackboard website and view the materials online.


How are courses delivered??

Courses are offered in multiple study options including self-study, live webinars, and live review classrooms. 


Is there a comprehensive exam after I complete all of the courses required ChFC®, ChSNC®, CLU®, FSCP® or RICP® designation?

No. The College issues the designation after all of the required courses are completed and all other requirements are met for the ChFC®, ChSNC®, CLU®, FSCP® and RICP® and designations. The CFP® certification requires a comprehensive exam administered by the CFP® Board. Learn more information about program completion requirements here.

What type of Graduate Programs does The American College of Financial Services offer?

The American College of Financial Services offers Graduate programs including a PhD in Financial and Retirement Planning, MSM (Master of Science in Management), MSFS (Master of Science in Financial Services), CAP® (Chartered Advisor in Philanthropy®), and different Graduate Certificate Programs.


Do I need to apply for admission into the Graduate School to enroll in the CAP® designation or any of the Graduate Certificate Programs?

No, the CAP® and certificate programs are self-study courses that can be taken without admittance into the Graduate school. Each of these courses concludes with an exam administered at a Pearson VUE testing center. To schedule an exam, please call Pearson VUE at 1-866-EXAM-TAC (1-866-392-6822).


Who do I contact if I have questions about the Graduate programs?

Please contact the Graduate Administration, at 610-526-1385 or e-mail

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