Nichole V. Jones is a coordinator and lead school certifying official for the American College Center for Military and Veterans Affairs. She joined The American College of Financial Services in 2022 after working in the education sector in various roles, including Admissions, Advising, and Career Services, for the last 10 years. Prior to that, Jones owned her own insurance agency with American National Insurance for two years and became an insurance broker.

As a believer in the benefits of education and how it can improve quality of life, Jones is a lifelong learner and holds a Bachelor of Arts in English with a double minor in Communications and Journalism. She also recently completed her Master of Fine Arts in Creative Writing as well as her Online Teaching Certificate in Undergraduate Writing from Southern New Hampshire University, where she was a member of Sigma Tau Delta, Alpha Phi Beta Chapter, and graduated as a member of the International English Honor Society. She has published poems and short stories and is currently working on a full-length young adult fiction series, along with a gaming LitRPG series, with her spouse.

Jones loves technology and has made it both her hobby and passion to stay abreast of technological trends. She enjoys PC and VR gaming (mostly MMORPGs), gardening, cooking, and traveling.