How to Talk to Your Clients About Retirement Income Planning
A conversation on the kinds of communication your clients want when discussing retirement planning.
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View DetailsJuly 17, 2025
Retirement planning is the number-one area of focus for many of your clients — but the way you talk about retirement income planning with them can make or break the relationship.
In this episode of the Shares podcast, Eric Ludwig, PhD, CFP®, director of the Retirement Income Certified Professional® (RICP®) Program, hosts a conversation with Justin Fitzpatrick, PhD, CFA, CFP® of Income Lab, on the best ways to address retirement income planning in client discussions. They talk about how to improve your individual focus, steer clear of common industry jargon, and ensure clients feel heard as you assist them in planning out their future with confidence.
Justin Fitzpatrick, PhD, CFA, CFP® is the co-founder and chief innovation officer of Income Lab. Income Lab provides advisors with cutting-edge software for ongoing financial planning and management, helping financial advisors give clients customized guidance on how much they can spend, when and how to adjust spending for changing market conditions, and how to optimize distribution plans for tax efficiency.
Before co-founding the firm, Justin worked for 10 years in financial services, leading teams in advanced financial planning and portfolio strategy, managing the development of financial technology tools, and designing and executing strategies to enter new markets. Before that he spent seven years in academia, teaching at the Massachusetts Institute of Technology (MIT); Harvard University; Queen Mary, University of London; and the University of California, Los Angeles. Justin is a Chartered Financial Analyst (CFA) holder and a CFP® professional. He is an accomplished public speaker and published writer.
Any views or opinions expressed in this podcast are the hosts’ and guests' own and do not necessarily represent those of The American College of Financial Services.
More From The College
- Secure specialized expertise in retirement income planning with the Retirement Income Certified Professional® (RICP®) Program
- Give your clients a free educational resource with The Retirement Course™
- See how you can get involved with the American College Center for Women in Financial Services
Related Posts
The Future of Social Security
View DetailsLong-Term Care Planning: Key Questions for Clients
View DetailsRetirement Planning Strategies for a Changing Landscape
View Details