A Unique Evidence-Based Education
Driven by the Latest Research on Trust
The Trust & Leadership Certificate Program equips home office leaders with the skills necessary to build and restore trust, backed by proprietary research and data only available through The American College of Financial Services.
Trust & Leadership Certificate Program at a Glance
There are no prerequisite courses required to begin the Trust & Leadership Certificate Program. However, enrollees must be part of a corporate cohort with at least 10 students to participate.
To receive the Trust & Leadership Certificate, you must:
1. Participate in all class sessions through a combination of online and/or in-person learning (company’s discretion)
2. Collaborate on a final capstone project with a group of fellow students
Program tuition is determined by the size of the participating cohort and mode of course delivery: either fully online, fully in-person, or a hybrid option. Cohorts can include a minimum of 10 and a maximum of 25 students, and pricing ranges from $2,000 to $3,000.
Companies that are members of the Center for Ethics’ Alliance for Ethics will receive a 20% discount. Travel expenses for on-site delivery are not included in tuition.
What You'll Learn
The Trust & Leadership Certificate Program is designed to provide leaders in financial institutions with a deep and actionable understanding of trust and its underlying mechanisms. Participants will learn about the science of trust and how to apply various frameworks and models to real-life challenges.
Your learning outcomes include:
- Understanding the distinction between trust and trustworthiness
- Examining how trust motivates positive behaviors
- Identifying common barriers to trust, the actions that erode it, and how to restore it
- Discovering strategies to enhance trust within the industry and your firm
- Submitting a real-world trust and leadership challenge for feedback from the facilitators and your colleagues
- Receiving a Certificate of Completion to commemorate your participation
Our five class sessions held in a combination of in-person and/or online settings will take place over a period of six weeks or less. Learning will be facilitated in multiple ways, including using research findings and practitioner insights, case studies and applied examples, ad-hoc rating and analysis exercises, peer sharing, Q&A, and a capstone project.
Throughout the program, our facilitators will continue connecting the dots across the various knowledge areas tackled in the program to ensure participants internalize new concepts and tangible ways to apply them.
Why Take Our Trust & Leadership Certificate Program?
Of consumers report high trust in financial services.1
Of consumers cite transparency as a key factor in trusting a financial services company.1
Of consumers say they trust companies more when their values are aligned.1
Loved this course! Every leader should learn more about trust, and how it impacts every relationship and interaction we have with the public and internally.
Understanding the different trust challenges that this course presented will enable me to use the information when coaching my team and working with peers.
I will approach situations that require high levels of trust with a new and refreshed perspective.
01 / 00
Learn From the Leaders in Applied Ethics
1 Trust in Financial Services. The American College Cary M. Maguire Center for Ethics in Financial Services. 2022.